Outsourcing To Podunk Keeping Jobs Within The Borders
f you have called a home say in Arkansas? company s customer service call center or a computer Outsourcing to rural America may manufacturer s tech support be a win-win solution for the department lately, you probably growing problem of rising have had the joy of salaries and demand for lower experiencing outsourcing for cost goods. With the cost of yourself. The inefficiency of living up to one third lower in non-native English speakers as rural areas of the US compared to tech support personnel is major metropolitan areas such as astounding; however, corporate San Francisco or New York, management across the US feel the salaries are lower and talent is money saved in salaries by more abundant. IT salaries in sending jobs to southeast Asia rural America can be as much as outweighs the nose-dive in 40% lower than in large metro customer satisfaction ratings. areas, offset by a lower costs of Forrester Research predicts that living. It makes sense to send by 2015 at least 3.3 million customer service and IT work to white-collar jobs ($136 billion underemployed workers in areas in wage earnings) will be such as North Carolina and New outsourced outside the US. Mexico. As US consumers demand lower What types of jobs might be prime prices for goods and services targets for rural outsourcing? while seeking higher and higher Most IT positions from software salaries, corporate America is developers to project managers caught in the squeeze and has can be sent to rural America as sought a solution outside the can most jobs that have a borders of the US. But what if home-based element. Customer there is a solution closer to service centers are being moved
out further from urban areas to other benefits to keeping the take advantage of available labor work at home including friendly and native speakers of English. time zone spans, cultural understanding, common language, Outsourcing within the borders and preserving the tax base. The means broader opportunities for political and economic benefits executives and managers who wish cannot be underestimated, either. to opt out of the urban lifestyle Nashville, Tennessee provided and settle in smaller towns that Dell Computer with tax incentives provide safer environments with to locate a manufacturing and less stress. Taking a job in a customer service location in rural area may mean a 20% pay cut their area. but usually the lower cost of living offsets the cut, and may Rural Sourcing, Inc. actually reduce expenses such as (http://www.ruralsource.com) of gas and food costs. Jonesboro, Arkansas creates white collar jobs by keeping work that It pays to investigate small town would otherwise be outsourced opportunities which, granted won overseas in towns like t have as many opportunities Greenville, North Carolina, and available as the big metro areas, Dubuque, Iowa. RSI provides but the upside is you ll also project work, call centers, and have a lot less competition. For other commonly-outsourced jobs to example, McKesson Corporation, a the talented workers who spring large pharmaceutical distributor, from the sticks and wish to relocated a primary data center stay there. from San Francisco to Iowa and saved an estimated $10 million in Jennifer Daly a native of annual salary costs. Besides the Manchester, Tennessee, a small salary cost benefit, there are town of approximately 20,000
people says, Nearly all the top Austin, Texas to ride the dot-com 10% of my high school graduating bubble but ended up back in his class have left the area. We all home town of Perry, Georgia after went to college and got the bubble burst. He now commutes engineering, computer, or an hour each way to his new education degrees but couldn t position in McDonough, Georgia. remain at home because there just I want to raise my kids in a weren t any jobs here. It s too small town. Life is quieter and bad. This is a great town to safer here. raise a family. With the post-9/11 era of urban Manchester, Tennessee fits the flight, bringing the white collar profile of the type of town RSI jobs to small town America is a targets for new locations growing trend. Professionals in available talent, near large rural areas are as well-educated universities, with a low cost of as their urban colleagues and are living and good education not as burdened with high housing systems. Similar small towns costs and other cost of living experience a brain drain when items. Bringing the jobs to them the young professional adults that would otherwise be sent to with new degrees are not able to India, Malaysia, or Pakistan settle at home but rather must benefits everyone in terms of move away to find jobs. Jack cost savings and better customer Allen, an IT executive moved to service.
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