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Outsourcing To Podunk Keeping Jobs Within The Borders



I


f you have called a              home say in Arkansas?           
company s customer service                                        
call center or a computer       Outsourcing to rural America may  
manufacturer s tech support           be a win-win solution for the     
department lately, you probably       growing problem of rising         
have had the joy of                 salaries and demand for lower     
experiencing outsourcing for          cost goods. With the cost of      
yourself. The inefficiency of         living up to one third lower in   
non-native English speakers as        rural areas of the US compared to 
tech support personnel is             major metropolitan areas such as  
astounding; however, corporate        San Francisco or New York,        
management across the US feel the     salaries are lower and talent is  
money saved in salaries by            more abundant. IT salaries in     
sending jobs to southeast Asia        rural America can be as much as   
outweighs the nose-dive in            40% lower than in large metro     
customer satisfaction ratings.        areas, offset by a lower costs of 
Forrester Research predicts that      living. It makes sense to send    
by 2015 at least 3.3 million          customer service and IT work to   
white-collar jobs ($136 billion       underemployed workers in areas    
in wage earnings) will be             such as North Carolina and New    
outsourced outside the US.            Mexico.                           
                                                                        
As US consumers demand lower          What types of jobs might be prime 
prices for goods and services         targets for rural outsourcing?    
while seeking higher and higher       Most IT positions from software   
salaries, corporate America is        developers to project managers    
caught in the squeeze and has         can be sent to rural America as   
sought a solution outside the         can most jobs that have a         
borders of the US. But what if        home-based element. Customer      
there is a solution closer to         service centers are being moved   



out further from urban areas to       other benefits to keeping the     
take advantage of available labor     work at home including friendly   
and native speakers of English.       time zone spans, cultural         
                                      understanding, common language,   
Outsourcing within the borders        and preserving the tax base. The  
means broader opportunities for       political and economic benefits   
executives and managers who wish      cannot be underestimated, either. 
to opt out of the urban lifestyle     Nashville, Tennessee provided     
and settle in smaller towns that      Dell Computer with tax incentives 
provide safer environments with       to locate a manufacturing and     
less stress. Taking a job in a        customer service location in      
rural area may mean a 20% pay cut     their area.                       
but usually the lower cost of                                           
living offsets the cut, and may       Rural Sourcing, Inc.              
actually reduce expenses such as      (http://www.ruralsource.com) of   
gas and food costs.                   Jonesboro, Arkansas creates white 
                                      collar jobs by keeping work that  
It pays to investigate small town     would otherwise be outsourced     
opportunities which, granted won      overseas in towns like            
t have as many opportunities          Greenville, North Carolina, and   
available as the big metro areas,     Dubuque, Iowa. RSI provides       
but the upside is you ll also         project work, call centers, and   
have a lot less competition. For      other commonly-outsourced jobs to 
example, McKesson Corporation, a      the talented workers who spring   
large pharmaceutical distributor,     from the sticks and wish to     
relocated a primary data center       stay there.                       
from San Francisco to Iowa and                                          
saved an estimated $10 million in     Jennifer Daly a native of         
annual salary costs. Besides the      Manchester, Tennessee, a small    
salary cost benefit, there are        town of approximately 20,000      



people says, Nearly all the top      Austin, Texas to ride the dot-com 
10% of my high school graduating      bubble but ended up back in his   
class have left the area. We all      home town of Perry, Georgia after 
went to college and got               the bubble burst. He now commutes 
engineering, computer, or             an hour each way to his new       
education degrees but couldn t        position in McDonough, Georgia.   
remain at home because there just     I want to raise my kids in a      
weren t any jobs here. It s too       small town. Life is quieter and   
bad. This is a great town to          safer here.                       
raise a family.                                                        
                                      With the post-9/11 era of urban   
Manchester, Tennessee fits the        flight, bringing the white collar 
profile of the type of town RSI       jobs to small town America is a   
targets for new locations            growing trend. Professionals in   
available talent, near large          rural areas are as well-educated  
universities, with a low cost of      as their urban colleagues and are 
living and good education             not as burdened with high housing 
systems. Similar small towns          costs and other cost of living    
experience a brain drain when       items. Bringing the jobs to them  
the young professional adults         that would otherwise be sent to   
with new degrees are not able to      India, Malaysia, or Pakistan      
settle at home but rather must       benefits everyone in terms of     
move away to find jobs. Jack          cost savings and better customer  
Allen, an IT executive moved to       service.                          








Article Source: http://www.ArticleStreet.com

Published in 25 career books, Alesia has been cited by Jist Publications as one of the "best resume writers in North America" and quoted as a Career Expert in the Wall Street Journal. Serving as the Resume Expert for over 50+ organizations, she has numerous media appearances to her credit and is a frequent keynote speaker. getinterviews.com



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